From the minute we walked into the hotel reception we knew we had made the right choice. The staff were so friendly and genuinely pleased to see us. They knew us by name and were expecting us. The hotel was in an amazing position on the cliff edge with magnificent views across the the bay of Naples and looking across to Vesuvius and Pompeii. The rooms were excellent and very clean. Ours had a beautiful big window and private balcony overlooking the sea. The food and service was very good. There was an amazing lift set inside the cliff and exited in a cave at the bottom giving you access to the private beach area. This was a really nice quiet relaxing area and has towels, beds and a bar. It was a 10-15 minute walk to the centre of Sorrento where there are a massive selection of bars, restaurants and shops. The ferry over to Capri is close too. We had a wonderful time and can't wait to go back. We would strongly recommend it.